Last updated: 28 October 2026
This policy covers payments you make to GAWKIN for your store's plan. It does not cover purchases customers make in your store; each store sets its own refund policy for its products.
Free trial
Every new store starts with a free trial. You are not charged during the trial, and you do not need to give card details to start one.
Cancelling
- You can cancel your plan at any time by writing to support@gawk.in from your account email.
- Your plan stays active until the end of the period you have already paid for. After that, your store stays online but you can no longer add products or make changes until a plan is active again.
- If you want your store and its data deleted, ask us; we will confirm before deleting anything.
Refunds
- Plan payments are for the period they cover and are generally not refundable, including for unused time after you cancel.
- If you were charged by mistake, charged twice, or charged after cancelling, contact us within 15 days of the charge and we will refund the incorrect amount.
- Approved refunds are made to the original payment method, usually within 7 to 10 working days.
- Nothing in this policy affects rights you have under Indian consumer law.
Contact
For cancellations and refund requests, write to support@gawk.in with your store address.